Privacy Policy

Effective Date: August 13, 2024
Business Name: K&G Mowers and Equipment
Business Address: 623 N. Main St., Paris, TX 75460
Contact Email: officemanager@kgmowers.com
Website: https://www.kgmowers.com

1. Commitment to Privacy

At K&G Mowers, we are committed to protecting your privacy and handling your personal data with the utmost care. This Privacy Policy outlines how we collect, use, and protect your information when you interact with us online, in-person, or via mobile messaging.

We do not transfer, sell, rent, or disclose your personal data to any external organization under any circumstances — not even with your consent.

2. Information We Collect

We collect only the information necessary to provide you with services or respond to your requests:

• Full name
• Email address
• Phone number (including mobile numbers)
• Message and communication history
• Order or service history
• Device/browser data (when you visit our website)

3. How We Collect Your Data

We may collect data through:

• Forms on our website
• In-store interactions or service requests
• SMS/text message opt-ins
• Phone or email conversations
• Cookies or basic browser analytics

4. How We Use Your Data

We use your personal data solely to:

• Fulfill product or service requests
• Send SMS updates, reminders, or promotions (if you opted in)
• Respond to customer support inquiries
• Improve our internal processes
• Meet legal obligations

Your data is never used for marketing purposes by third parties, nor shared outside of our internal systems.

5. SMS and Mobile Messaging Privacy

If you opt in to receive text messages from K&G Mowers:

• You agree to receive SMS updates related to services, orders, reminders, or special promotions.
• Message frequency may vary (typically 1–4 messages per month).
• Message and data rates may apply.
• You may opt out anytime by replying STOP to any message.
• For help, reply HELP or contact us directly.

We do not share your mobile number or SMS consent data with third parties or affiliates for marketing or promotional purposes.
Mobile carriers are not liable for delayed or undelivered messages.

6. No Third-Party Data Sharing

We do not share or disclose your personal data to any external organization, including:

• Marketing agencies
• Affiliate companies
• Analytics providers
• Cloud data processors or external service providers

All personal data remains within our direct control and internal systems. The only exception is if legally required by a valid court order or governmental directive.

7. Data Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is completely secure.

8. Your Rights

You may:

• Request access to the personal data we hold about you
• Request correction or deletion of your information
• Opt out of SMS messaging at any time
• Withdraw consent where applicable

To exercise any of these rights, contact us at officemanager@kgmowers.com.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected such data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy periodically. If material changes are made that affect your rights, we will post a prominent notice on our website before the changes take effect.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

K&G Mowers and Equipment
623 N. Main St.
Paris, TX 75460
Phone: (903) 784-7102
Email: officemanager@kgmowers.com